Dispatch of orders
Orders will only be shipped from Monday to Friday. Orders placed after 2pm on Friday and over the weekend will be processed the following Monday.
For the UK
We offer a standard delivery service of 3-4 working days via Royal Mail Tracked 48 hrs at a cost of £3.95. Products will be dispatched within two working days of order confirmation (Monday-Friday).
For bulk seaweed enquiries, please contact one of the team for delivery costs. For all new trade customers, distributors or independent customers, shipping is charged at £12.50+VAT for standard orders under £300, free delivery for orders over £300.
We ship internationally
Due to cyber attacks at Royal Mail, international orders may be delayed until this issue is resolved. Please contact us for more information.
We offer a standard delivery service via Royal Mail of £11.95 to Royal Mail Zones 1 to 3 for all parcels under 1kg. Over 1kg costs £14.05. Delivery typically takes 5-7 days.
We offer a standard delivery service of £25. Delivery typically takes 7-10 days.
For the rest of the world outside of US & Europe
We currently charge £20. Delivery typically takes 7-10 days.
These prices are set by Royal Mail and are unfortunately outwith our control.
At Mara Seaweed, we want you to be delighted every time you shop with us.
Occasionally though, we know you may want to return products you have bought. If you are not entirely happy, you can return your purchase in its original condition within 30 days of dispatch for a refund.
Please email firstname.lastname@example.org or call us on +44(0)131 552 1323 if you wish to return any goods.
In the unlikely event that you received faulty goods, we will replace them free of charge. Please contact us for instructions on how to return the goods, as in this case we will meet the cost of return postage, though only if this is arranged through our authorised carriers. Once we have the goods back, we will issue a full refund or send replacements, as you prefer.